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GenericError(20008100, RemoteSystemError): Invalid payload original_price

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Team Sharespine
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Description

This error occurs when the price information for a product is sent incorrectly to the receiving system. In this case, amount_including_vat (price including VAT) is missing, which is a mandatory field in the receiving system.

 

Cause

  • The amount_including_vat field in original_price is empty or completely missing.

  • The payload (the data being sent) does not have the correct structure or format.

  • The receiving system requires the price including VAT to always be specified, but the information is missing.

 

Resolution

Contact Sharespine Support for assistance.

This article is not accounting technical, financial or tax advice. The article is produced for general information purposes from Sharespine's own experiences with settings in external systems. We reserve the right for any typos.
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