Description
The error occurs when the Integration Platform tries to match a payment to an existing invoice in Fortnox. The message means that the payment being sent is larger than the invoice amount. Therefore, the export is stopped.
Cause
Incorrect payment amount registered in the source system.
The invoice has already been partially paid in Fortnox, but the export is attempting to send the full payment again.
Action
Check the invoice amount in Fortnox
Open the invoice and verify the amount.
Check the payment in the source system
Ensure that the payment amount is registered correctly.
Compare the payment amount with the invoice amount.
Handle the overpayment
Configure in the Integration Platform that overpayments should be allowed.
Alternatively, register the payment manually.
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