Description
The integration is attempting to match a transaction to an invoice, but payment + fees exceed the invoice amount. Therefore, posting is stopped as an overpayment. The message about no “credit-invoice events” means the transaction lacks a valid link to a credit note/adjustment that could offset the amount.
Cause
An amount higher than the invoice total is being paid.
Fees in the transaction are too high, so payment + fees exceed the invoice amount.
A previous partial payment/adjustment has already been posted, but this transaction still attempts to pay the full invoice.
Missing associated credit-invoice event that could have reduced the invoice amount.
Resolution
If possible, change the integration settings to allow overpayments.
Pay the invoice manually in the receiving system.
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