Invalid state error: Found no remote product

Description

The integration attempted to create/update a product, but no corresponding remote product was found. This normally only occurs if creation of the Product Variant Group (PVG) failed or never completed.

Cause

• The PVG was not created due to validation errors (missing required fields, invalid characters, duplicate, etc.).

• Race condition/latency*: the PVG was created but was not yet searchable when the follow-up product call ran.

• Mapping error/omission: the local variant group lacks a linked remoteId to the PVG.

• Permission/endpoint error during the PVG call (403/404) or timeout.

• A previously created resource was rolled back by the receiving system.

Resolution

1. If the PVG is missing: create the PVG first, wait briefly (if the system has delayed indexing), then run the product sync again.

2. Contact Sharespine Support.

* race condition = an error that occurs when the result depends on the order/timing in which two (or more) concurrent operations happen to run. If the order varies, you may get different—sometimes incorrect—outcomes.
latency = delay between cause and effect: network time, queues, database processing, indexing, etc. High latency can mean a newly created resource is not immediately “visible.”