Description
The action on the invoice failed in Fortnox because the invoice is not posted. The message about missing “credit-invoice events” is informational; the main error is that the invoice has not been posted.
Cause
The invoice has status Not posted/Draft.
The integration is attempting an action that requires a posted invoice.
A previous posting attempt failed (e.g., missing account/VAT code), leaving the invoice unposted.
Resolution
Open the invoice in Fortnox and check its status.
Post the invoice (manually in Fortnox or via the integration’s “bookkeep invoice” step).
If posting fails: fix the underlying issues (e.g., missing sales/VAT accounts, invalid lines).
Once the invoice is Posted, run the event again (send/register/match according to your flow).
Tips
Ensure the integration settings post invoices at the correct step if this should happen automatically.
Review recent logs for any Fortnox errors (e.g., VAT codes/accounts) that have blocked posting.
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