Description
Fortnox rejects the customer record because a field exceeds the allowed length. In this case, the value indicates that the customer name (Name) is too long.
Cause
Name/customer name exceeds Fortnox’s maximum length.
Duplicate concatenation in the mapping (e.g., store name + company name getting repeated).
Unnecessary additions—such as parentheses, extra whitespace, or redundant words—make the string too long.
Another field could be affected in rare cases (Address1, YourReference, etc.), but the error value here points to the Name field.
Resolution
Reduce the number of characters in the Name.
If you need to keep the full text: place a shorter version in Name and move the rest to a comments/notes field.
Try the transfer again after correcting.
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