Description
The brand sent with the product cannot be matched in the receiving system. The product has Brand = X Y, but the corresponding brand does not exist (or is not recognized) by the system or the mapping.
Cause
The brand is missing in the receiving system or is inactive/unpublished.
Mapping/alias for the brand name is missing (e.g., the system has “X” or “Y,” but not the combination).
Punctuation/format does not match (e.g.,
x,&,-, extra whitespace, casing: “X” vs “Y”).The receiving system requires BrandID but only a name string is provided.
Typos or duplicate names in the source system.
Resolution
Search for the brand in the receiving system. Does “X Y” exist? If not, create it.
Normalize the name: remove extra whitespace, check casing, and replace characters according to how the brand is registered in the receiving system.
If the target system requires BrandID, send the correct ID instead of (or together with) the name.
Re-send/update the product after correcting.
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