Description
This error occurs when the product is missing a GTIN/EAN (Global Trade Item Number). The receiving system requires every product to have a valid GTIN in order to be processed correctly.
Cause
The GTIN/EAN field is empty or completely missing.
The GTIN is provided in the wrong field or at the wrong level (e.g., on the group instead of the variant).
The field exists but is filtered out in the mapping.
Resolution
Provide a valid GTIN/EAN for the product/variant.
Ensure the GTIN consists of digits only and has the correct length:
GTIN-8 = 8 digits
GTIN-12 (UPC) = 12 digits
GTIN-13 (EAN) = 13 digits
GTIN-14 = 14 digits
Verify that the check digit (GS1) is correct.
If the product lacks a barcode: check whether the receiving system supports exceptions/a custom item code; otherwise a GTIN must be registered.
Example
Valid: GTIN =
"7312350333374"(13 digits)Valid: GTIN =
"012345678905"(12 digits)Invalid: GTIN =
""(empty field)Invalid: GTIN =
"B11E905"(contains letters)Invalid: GTIN =
"12345"(wrong length)
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