ProductNotFound(....., InvalidData): Kunde inte hitta artikel

Description

The receiving system (Fortnox) rejects the request because it references an item with a certain SKU that does not exist in the Fortnox item registry.

Cause

• The SKU is missing in Fortnox.

• Typos/casing/extra whitespace in the SKU.

• The item exists but is inactive/archived.

• The line should not be of type Product (e.g., it represents a payment fee) but is still sent as a product.

Resolution

• Search for the item in Fortnox. If it’s missing, create it or use an existing item number.

• If the line represents a fee and not a good/service: change the mapping so the line is not sent as Product, but posted as a fee/cost.

• Normalize/map the SKU in the integration.

• Activate the item if it is inactive.

• Try again after correcting.