NoAccountRuleMatched(114017, InvalidSettings): No rule found

Description

The error occurs when the Integration Platform tries to export a journal entry to the accounting system.
Message: NoAccountRuleMatched(114017, InvalidSettings): No rule found for SHOPIFY

This means that an accounting rule is missing in the Integration Platform to handle transactions coming from SHOPIFY. Without such a rule, the system does not know which account the transaction should be posted to, and the export is stopped.

Cause

• No accounting rule is configured for SHOPIFY in the Integration Platform.

• A new transaction type from SHOPIFY does not match any of the existing rules.

Action

• Check accounting rules in the Integration Platform

• Add or update rule

  • Create an accounting rule for SHOPIFY.

  • Specify the correct account that the transactions should be posted to.

• Test the export again

  • Re-run the same export after the rule has been added.

  • Verify in the accounting system that the posting is correct.

• Additional action

  • Add rules for other payment channels/systems you use to prevent similar errors with new transaction types.

     

Summary

The error occurs because SHOPIFY transactions are missing an accounting rule in the Integration Platform. The solution is to create or update an accounting rule for SHOPIFY and then re-run the export.