DebitAccountMissing(114020, InvalidData): Debit account not configured

Description

The error occurs when the Integration Platform tries to export a payment transaction to the accounting system.
This means that a debit account setting is missing in the Integration Platform for the payment method SHOPIFY. Without a configured debit account, the system cannot create a correct journal entry, and the export is stopped.

Cause

• No debit account is configured for the payment method SHOPIFY in the Integration Platform.

• The payment method SHOPIFY is being used for the first time and has not yet been assigned an accounting rule.

• Incorrect account settings where only a credit account is configured but no corresponding debit account.

Action

• Check payment method settings

  • In the Integration Platform, open the connector for the receiving system.

  • Check the settlement settings.

• Specify the correct debit account for SHOPIFY

  • Add a debit account (e.g., bank account, 19XX) for the deposit field.

  • Also verify that the corresponding credit account is correct.

• Save and test the export again

  • Re-run the same export after the account has been added.

  • Verify in the receiving system that the journal entry is created with the correct posting.

• Additional action

  • Add accounts for all payment methods you use (e.g., Klarna, Stripe, PayPal) to prevent this error from happening again.

Summary

The error occurs because SHOPIFY is missing a debit account for the deposit field in the Integration Platform. The solution is to add the missing account(s) in the Integration Platform and then re-run the export.